We help spa and wellness business owners refine their brand, optimize operations, and increase revenue through real industry expertise not guesswork.
"Built by practitioners who have worked inside treatment rooms, led spa operations, and built brands from scratch. Real experience. Real results."
We Understand This Industry
You got into this because you believe in healing, in transformation, in creating something beautiful. You carry this work in your hands and your heart. But somewhere between the dream and the day-to-day, the gaps show up and most consultants offer theory, not lived solutions.
Your spa blends in rather than standing out unable to communicate what makes you worth choosing above anyone else in an increasingly crowded market.
Without bulletproof SOPs, every day is improvised. Staff are confused, clients notice, and the excellence you envisioned becomes impossible to deliver consistently.
Your team has heart but perhaps not the training to deliver the high-touch, premium experience your clientele deserves. That gap costs you repeat business.
You work tirelessly but the numbers don't reflect the effort. Marketing feels like shouting into a void. Clients don't know you exist or why they should choose you.
Built By People Who've Done This Work
"Maona was created by professionals who have worked inside treatment rooms, managed spa operations, and built wellness businesses from the ground up. We don't offer theory we bring real-world strategies."
Our Promise
A partnership rooted in practical, measurable outcomes. We walk alongside you from concept to sustained profitability with the warmth of people who genuinely love this industry.
How We Support Your Growth
You're not just getting consulting you're getting a full ecosystem of support that covers every pillar of a thriving spa business. Each service is tailored, hands-on, and grounded in decades of real industry work.
Investment
Premium-quality consulting at price points designed for real wellness entrepreneurs not just resort chains.
Our Difference
We integrate seamlessly into your world, with holistic, hands-on consulting and a genuine commitment to your success.
No need to coordinate five consultants. We handle concept through profitability one integrated partner.
The only way to truly know how you perform is to experience it as a client. We give you that honest, objective view.
Our unique program creates a ready pipeline of trained, passionate staff for our clients addressing the industry's #1 pain point.
As a boutique firm, we bring the attention, speed, and genuine care that large consultancies simply cannot match.
Client Voices
"Before Maona, we had passion but no direction. They gave us the clarity, the systems, and the confidence to launch with purpose. Our opening month exceeded every projection."
"The secret spa shopping service was a revelation. We thought we knew how we were performing. Three months post-audit, our client retention increased significantly."
"They don't hand you a report and disappear. They roll up their sleeves and work alongside your team. That hands-on commitment is exactly what we needed."
We define clear, measurable deliverables before we begin and we don't stop until we achieve them together.
What Our Work Leads To
We don't measure success by deliverables we measure it by what actually shifts in your business. Here's what our clients consistently experience.
The People Behind Maona
Maona Spa Consulting was built by industry professionals who have worked behind the treatment room, managed operations, and scaled wellness businesses from the ground up. We are not theorists. We bring real-world strategies from lived experience.
"Three founders. Three distinct areas of mastery. One fully integrated team built to help wellness businesses grow with structure, soul, and real industry knowledge."
That is what makes Maona different.
Who We Serve
Whether you're launching your first spa or revitalizing an established brand, Maona meets you exactly where you are.
You have the vision. We provide the blueprint, the systems, and the guidance to bring it to life without the costly mistakes most first-timers make.
Growth requires reinvention. If your spa has plateaued or needs a fresh strategic direction, we help you elevate without losing what made you great.
Your wellness amenity should be a revenue driver, not an afterthought. We design and operate world-class spa experiences guests return for.
Investing in your employees' wellbeing has measurable ROI. We help you design programs that are meaningful, engaging, and aligned with your values.
Not Ready for Full Consulting?
Not sure what's holding your spa back? Let us show you. Our Spa Profit & Experience Audit gives you a clear, expert lens on what's working, what's not, and exactly what to fix first.
Your Spa Has the Potential to Do More
We're here to support you in creating a spa that feels aligned, operates efficiently, and grows with intention. The first conversation is free and it might just change everything.
What We Offer
We don't believe in one-size-fits-all consulting. Every service is tailored, hands-on, and rooted in deep industry experience.
Craft a unique, compelling concept that resonates with your target clientele. From the first impression to the final farewell, every touchpoint is intentional.
A spa without a clear brand identity is invisible. We guide you through building an authentic, powerful brand that commands attention and builds loyalty.
Beyond basic menu design innovative, results-driven treatments uniquely aligned with your brand and designed to exceed evolving client expectations.
Consistency is the hallmark of a premium spa. Bulletproof SOPs and thorough audits ensure excellence is repeatable every time, every client.
Your team is the heart of your spa. Comprehensive training covering technical skills, customer service mastery, and the art of an unforgettable guest journey.
See your business exactly as your clients do. Our proprietary mystery shopping provides objective insight that traditional audits simply cannot replicate.
We leverage our industry network to connect you with the right partners for equipment, products, and technology so you can focus on the experience.
The right technology stack is non-negotiable for a modern spa. We guide you through selecting, implementing, and optimizing spa management software.
For new spa entrepreneurs, the early decisions are the most consequential. Foundational guidance across business structure, market positioning, and strategic planning.
Pricing
A free consultation helps us understand your needs and recommend the right engagement for your situation.
How We Work
We believe the path forward should always be clear. No jargon, no ambiguity just a clear path forward together.
Our Approach
Every step is designed with your clarity and confidence in mind. You'll always know exactly where you are and what comes next.
A complimentary 15-minute conversation not a pitch, a genuine exploration of where your business stands and what success looks like for you. Book directly through our website.
Our detailed intake form and deep discovery session covers every dimension of your business brand, services, team, technology, and financials. Nothing is off-limits.
A comprehensive preliminary assessment of your current operations identifying strengths to amplify and gaps to close. For established businesses, this may include a Secret Spa Shopping evaluation.
A tailored strategy and clear proposal defining your deliverables, timeline, milestones, and measurable success metrics along with a transparent investment overview.
We finalize a comprehensive contract, process payment securely through HubSpot, and begin formal onboarding. You'll receive welcome documents and full access to our communication system.
We roll up our sleeves and work alongside you and your team building systems, delivering training, refining your brand, engineering treatments. This is where transformation happens.
We don't disappear when the initial work is done. Regular check-ins, performance reviews, and ongoing advisory ensure your investment continues to compound. This is a long-term partnership.
Your free consultation is waiting. Let's figure out the path forward together.
Our Difference
Three experienced professionals. Three distinct pillars of expertise. One mission: to help spa businesses grow with purpose, clarity, and real results.
Our Mission
Maona Spa Consulting was created by professionals who have worked inside treatment rooms, managed spa operations, and supported luxury wellness environments from the ground up. We don't offer theory we bring real-world strategies that help your spa function seamlessly, serve clients exceptionally, and grow sustainably.
Too many talented wellness entrepreneurs fail not from lack of passion or skill, but from lack of practical, accessible, holistic guidance. Maona was built to close that gap, with the warmth of people who genuinely love this work.
We approach every client engagement the way we wish someone had approached us with honesty, genuine care, lived experience, and an unwavering commitment to results.
The Maona Philosophy
Our Values
We see the whole picture brand, operations, people, and profitability because success lives at the intersection of all of them.
We never forget that behind every spa is a human story. We lead with empathy, listen deeply, and tailor everything to you.
Decisions should be driven by insight, not instinct alone. We bring measurement to an industry that too often operates on gut feel.
Pretty plans mean nothing without execution. We define clear deliverables, hold ourselves accountable, and don't rest until achieved.
The People Behind the Work
Three experts. Three distinct lanes. One fully integrated consulting team that covers every dimension of a thriving spa business.
Our Advantages
One integrated partner replaces the need for multiple specialized consultants everything connected, nothing lost.
No other firm in our market offers this level of objective, client-perspective evaluation. The insights are irreplaceable.
Staffing is the industry's greatest challenge. Our program creates a ready pool of high-quality, trained candidates.
Enterprise-level consulting at price points designed for boutique spa owners with tiered packages from $1,000/month.
Book your complimentary consultation and discover what's possible for your business.
Let's Connect
Fill out the form below and we'll be in touch within 24 hours to schedule your free 15-minute consultation.
Free Consultation Request
Thank you for reaching out. A member of the Maona team will contact you within 24 hours to schedule your complimentary consultation.
Contact Details
We respond to all inquiries within 24 hours. For urgent matters, call us directly and we'll prioritize your call.
Common Questions
Legal
Last updated: May 2026
Maona Spa Partners LLC ("Maona," "we," "us," or "our") operates the website at maonaspaconsulting.com and provides spa and wellness consulting services. Our registered business is located in Jersey City, New Jersey 07310. You can contact us at hello@maonaspaconsulting.com or +1 (888) 787-9395.
We collect information you provide directly to us, including:
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal effects.
If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases: Contractual necessity — to fulfill the services you have requested. Legitimate interests — to improve our services and follow up on inquiries. Consent — where you have explicitly agreed, such as subscribing to marketing communications. You may withdraw consent at any time by contacting us.
We may share your information with trusted third-party service providers who help us operate our business, including:
We do not share your personal data with any other third parties except as required by law or to protect our legal rights.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, and complying with legal obligations. Consultation and audit client records are retained for a minimum of three years. You may request deletion of your data at any time by contacting us at hello@maonaspaconsulting.com.
Our website uses cookies and similar tracking technologies through HubSpot to analyze website traffic and improve your experience. HubSpot may set cookies to track your visits and interactions. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at hello@maonaspaconsulting.com. We will respond within 30 days.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data transmitted through our website and payment forms is encrypted using SSL/TLS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Legal
Last updated: May 2026
Please read these Terms of Service carefully before using the Maona Spa Partners LLC website or purchasing any of our services. By accessing our website or purchasing services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
Maona Spa Partners LLC ("Maona," "we," "us," or "our") is a spa and wellness consulting company registered in New Jersey. Our principal place of business is Jersey City, NJ 07310. Contact us at hello@maonaspaconsulting.com or +1 (888) 787-9395.
Maona offers spa and wellness consulting services including but not limited to:
The specific scope, deliverables, and timeline of all consulting services beyond the Spa Audit will be agreed upon in a written proposal and contract prior to commencement.
The Spa Profit and Experience Audit is a standalone, one-time service with the following terms:
All payments are processed securely through HubSpot Payments powered by Stripe. By making a payment, you agree to Stripe's Terms of Service in addition to these terms. All fees are in US dollars. Payment is due in full before services commence unless otherwise agreed in writing. For retainer agreements, payment is due on the first of each month.
Spa Audit: All sales final once work has commenced. See Section 3 for full details.
Project-based consulting: A non-refundable deposit of 50% is required to begin work. The remaining balance is due upon project completion or as specified in your signed agreement. If you cancel a project after work has begun, you are responsible for payment of all work completed to the cancellation date.
Monthly retainers: Either party may terminate a retainer agreement with 30 days written notice. Fees for the current month are non-refundable upon cancellation.
All content on the Maona website including text, design, graphics, and proprietary frameworks is the intellectual property of Maona Spa Partners LLC and is protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without our express written permission. Audit reports and consulting deliverables created for you are for your internal business use only and may not be resold or distributed.
Both parties agree to keep confidential any non-public business information shared during the course of an engagement. Maona will not disclose your business information, financial data, or proprietary details to third parties without your consent, except as required by law or to deliver services using approved third-party tools (such as HubSpot). This obligation survives termination of services.
Maona's success guarantee applies to formal consulting engagements where specific, measurable deliverables have been agreed upon in writing prior to commencement. If those agreed deliverables are not met due to factors within Maona's control, we will continue working at no additional cost until they are achieved. The guarantee does not apply to outcomes dependent on factors outside Maona's control, including but not limited to market conditions, client implementation, third-party platforms, or failure to follow agreed recommendations.
To the fullest extent permitted by law, Maona Spa Partners LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of our services or website. Our total liability for any claim arising from a service engagement shall not exceed the total fees paid by you for that specific service in the 12 months preceding the claim.
Our services are provided on an "as is" basis. While we bring extensive industry experience and genuine commitment to your success, we cannot guarantee specific business outcomes such as revenue growth or client acquisition. Business results depend on many factors outside our control including market conditions, implementation quality, and client resources.
These Terms of Service are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be resolved through binding arbitration in Hudson County, New Jersey, in accordance with the rules of the American Arbitration Association.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You may not attempt to gain unauthorized access to any part of our website, interfere with its operation, or use automated tools to scrape or extract content.
We may update these Terms of Service from time to time. Changes take effect immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms. We will update the date at the top of this page when changes are made.
For questions about these Terms of Service, please contact us:
Step-by-Step Assessment
Answer a few questions so we can personalise your audit. Takes about 5 minutes. Your expert video audit will be delivered within 1 to 7 business days of payment.
This helps us focus the audit on what matters most for your specific situation.
We will review your digital presence as part of the audit. Share what you have — even if it is minimal, that tells us something important.
The more honest you are here, the more targeted your audit will be. There are no wrong answers.
Tell us what you are hoping to walk away with. This shapes the focus and tone of your personalised video audit.