Our Story
Built From Every Angle of the Spa Industry
We built Maona where it matters most: in the treatment room, the boardroom, and the classroom. Real hands-on experience, professional training, and sharp business strategy, all working together so you get guidance that actually works in the real world.
Licensed practitioners with decades of hands-on experience
Business strategists who understand business and the wellness industry inside out
A team that has built, scaled, and turned around spa businesses
Committed to your growth, not just a one-time consultation
Our Services
We've Got Expert Support For Every Stage of Your Spa Business
At Maona, we know that a thriving spa requires more than great treatments; it takes a strong brand, airtight operations, and a business built to grow. That's why we offer end-to-end consulting that covers every dimension of your success.
+
YEARS OF INDUSTRY EXPERIENCE
EXPERT PILLARS: CLINICAL, OPERATIONS & MARKETING
CORE SERVICES OFFERED
$
TO START TRANSFORMING YOUR SPA
Meet the Team
The Experts Behind Your Spa's Transformation
Our team brings together decades of hands-on experience across every pillar of the spa industry, so you get real guidance and results.
Tamika Baghlao
Clinical & Client Experience Strategy
Licensed Esthetician, Massage Therapist, and Certified Proctor, Tamika combines clinical expertise with teaching skills and hospitality knowledge. As the founder of AKIMAT Wellness and author of The Ultimate Spa Blueprint, she is certified in Lymphatic Drainage and trained as a Massage Therapy Instructor, bringing deep, real-world insight to every engagement.
Andre Mcbean
Operations & Financial Strategy
Certified Hospitality Administrator Andre leverages extensive experience in 5-star hotel spas and luxury wellness to oversee full-spectrum operations, financial auditing, and service delivery. His career spans every business level from front desk to assistant spa director, providing the ground-level insight necessary to run high-performing facilities.
Jewel Hylton
Brand, Marketing & Digital Strategy
Google Certified Digital Marketer, E-commerce strategist, and branding specialist who founded Kindah Studios, a remote creative agency serving wellness, nonprofit, and holistic e-commerce clients. At Maona, she leads the brand, marketing, and digital pillar, leveraging her full creative team to ensure every spa client maintains a polished and intentional online presence.
Your Spa Has the Potential to Do More
Whether You're Building From Scratch
or Refining What You Have
We're here to support you in creating a spa that feels aligned, operates efficiently, and grows with intention. The first conversation is free and it might just change everything.
Better pricing strategy, service mix, and upselling systems that convert.
Increased Service Revenue
Clients who return and refer. Because the experience is consistently excellent.
Improved Client Retention
Your team knows exactly what to do. Less chaos, more consistency, stronger culture.
Streamlined Operations
A clear, differentiated brand that attracts the right clientele at the right price point.
Stronger Brand Identity
Our Blog
Latest Blogs & Articles
What Proctoring Actually Is, and Why It's Worth Understanding
Let's Start With the Basics Proctoring is the practice of having a neutral, trained third party oversee an exam or assessment to make sure it's...
What Happens at Your Spa When You're Not in the Room?
The Blind Spot Every Owner Has You walk the floor. You greet clients. You ask your team how things are going, and they tell you things are going fine.
The Real Cost of Undertraining Your Spa Staff
Let's Be Honest About What's Actually Happening You hired someone with a license and a good attitude. You showed them around, paired them with a...
.png?width=150&height=82&name=Logo%20(1440%20x%20788%20px).png)