Stop Guessing, Start Growing: The Comprehensive Spa Profit Audit
We identify the hidden leaks in your operations, pricing, and guest experience that are costing you thousands every month. A 28-day roadmap to a more profitable, streamlined wellness business.
Who This Is Built For
This is for the spa owner who is 'busy but broke.' You have a loyal client base and a beautiful facility, but the profit at the end of the month doesn't reflect the work you're putting in. Whether you're a boutique day spa or a luxury resort wellness center, if you're ready to move from operator to owner, this audit is for you.
The Truth Nobody Tells You About Spa Profitability
Most spa consulting focuses on 'vibes' and aesthetics. We look at the math. The reality is that $5 gaps in your service cost, a 10% inefficiency in your booking flow, or a mispriced membership tier are the difference between surviving and thriving. We don't just tell you to 'market more'; we fix the foundation so that every new client actually makes you money.
What We Audit
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Pricing and Revenue: Are you charging what your services are worth? Are you losing money on your most popular treatments without knowing it?
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Guest Journey: Where are guests dropping off? What's stopping them from rebooking, spending more, or referring friends?
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Operations and Team: What friction points are quietly burning out your staff and eating into your margins?
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Brand and Positioning: Does your online presence actually attract the clients willing to pay your prices?
What You Receive
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A recorded video and zipped file audit tailored specifically for your spa.
Direct, prioritized recommendations you can start acting on immediately
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A clear picture of your revenue and compliance gaps, how to address them, and a proposal to move forward.
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Expert insight from 24+ years inside the spa and wellness industry
Why Maona Spa Partners
TAMIKA DE LOS SANTOS
Licensed Esthetician, Massage Therapist, and Certified Proctor, Tamika combines clinical expertise with teaching skills and hospitality knowledge. As the founder of AKIMAT Wellness and author of The Ultimate Spa Blueprint, she is certified in Lymphatic Drainage and trained as a Massage Therapy Instructor, bringing deep, real-world insight to every engagement.
ANDRE MCBEAN
Certified Hospitality Administrator Andre leverages extensive experience in 5-star hotel spas and luxury wellness to oversee full-spectrum operations, financial auditing, and service delivery. His career spans every business level from front desk to assistant spa director, providing the ground-level insight necessary to run high-performing facilities.
JEWEL HYLTON
Google Certified Digital Marketer, e-commerce strategist, and branding specialist who founded Kindah Studios, a remote creative agency serving wellness, nonprofit, and holistic e-commerce clients. At Maona, she leads the brand, marketing, and digital pillar, leveraging her full creative team to ensure every spa client maintains a polished and intentional online presence.
If You Don’t Find Value, You Don’t Pay.
We stand by our process. If, after Phase 1 and accepting your audit proposal, the agreed KPI isn’t reached within six months, you won’t need to pay the balance until it’s achieved.
Common Questions
How long does the audit take?
The data collection takes 7 days, and the final strategy roadmap is delivered by day 28.
Do I need to be on a specific software?
No, we work across all major spa management platforms including Mindbody, Zenoti, Booker, and Boulevard.
Is this for new or existing spas?
Both. We fix leaks in existing spas and build solid foundations for new launches.
What data do you need from me?
We need secure access to your booking software reports, key marketing channel reports, profit and loss statements, and inventory records.
Does the audit include marketing help?
Yes, our audit covers your digital presence and brand positioning as a core pillar of profit.
Complete Your Audit
Please complete all sections as thoroughly as possible. The quality of your audit depends entirely on the detail you provide here. This form takes approximately 15-20 minutes to complete.