What We Offer
Every Service Your Spa Business Actually Needs
No one-size-fits-all packages. No vague, surface-level tips. Just tailored, expert support designed for where your spa business is today and where you want it to grow.
Complete Spa Audit
Our Signature Offer
A comprehensive review of your pricing, operations, client journey, digital presence, and service menu. You'll walk away with specific, prioritized improvements and a clear roadmap to more profit and a better guest experience.
Secret Spa Shopping
Client Experience Assessment
We send a trained evaluator through your spa as a real guest. You get a detailed report on exactly what your clients experience from the moment they book to the moment they leave and where you're losing them.
Operations Consulting
Systems & Structure
From SOPs to staff protocols, we help you build the operational backbone your spa needs to run consistently, efficiently, and without you having to be everywhere at once.
Revenue & Pricing Strategy
Financial Structure
We audit your numbers, analyze your service menu, and build a pricing structure that actually covers your costs and pays you what you're worth.
Guest Experience Strategy
Retention & Loyalty
We map your full client journey and identify every gap where guests are falling off. Then we help you build an experience so good that rebooking becomes the obvious next step.
Brand, Marketing & Digital Presence
Visibility & Growth
From your website to your social media to your Google presence, we make sure the right clients can find you, trust you, and book with you
How It Works
From First Step to Full Transformation
When we reach the desired outcome, we celebrate together! We take joy in your success and the relief we've provided.
Your happiness fuels our motivation to keep delivering outstanding results.
Our Promise to You
If You Don't Find Value, You Don't Pay. Simple as That.
We built Maona on the belief that spa owners deserve real guidance from people who actually know this industry. That's why we stand fully behind every audit we deliver.
If you complete your Spa Profit and Experience Audit and don't feel the report gave you clear, actionable direction for your business, we will make it right. No runaround. No fine print. Just a straightforward commitment to delivering work that actually helps you.
We're not interested in one-time transactions. We're interested in being the consulting partner that helps you build something that lasts. That starts with earning your trust from day one.
Frequent Asked Question?
Got questions? We've got straight answers. Everything you need to know about working with Maona, what to expect from the audit, and how we can help your spa grow.
Q1. What exactly is included in the $197 Spa Audit?
The audit covers a full review of your pricing structure, service menu, client journey, website and booking experience, and digital presence. You'll receive a written report with specific, prioritized improvements delivered within 7 business days.
Q2. Do I need to be an established spa to work with Maona?
Not at all. We work with spa owners at every stage, from pre-launch through scaling. The audit is a great starting point regardless of where you are in your journey.
Q3. What happens after the audit?
The audit gives you a clear picture of where to focus. From there you can implement on your own or work with our team through one of our consulting packages. We'll recommend the best next step based on what we find.
Q4. How is Maona different from a general business coach?
We have actually worked inside spas. Tamika, Andre, and Jewel bring clinical expertise, luxury hospitality operations experience, and spa-specific marketing strategy to every engagement. We don't apply generic business frameworks to your spa. We apply spa-specific solutions to your specific situation.
Q5. How long does a typical consulting engagement last?
It depends on your goals and where your business is starting from. Some clients see significant results within 90 days. Others work with us on an ongoing advisory basis. We'll discuss the right fit during your audit debrief.
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